EDTECH · CUSTOMER ACQUISITION

41% lower CAC in four months, after simplifying the system.

Upsurge.club had a growing course catalogue and community, but account complexity, weak retargeting and dependence on Meta were limiting scale. We rebuilt the structure, creative-learning loop and channel mix around course purchases.

See how we got there
A market chart representing Upsurge.club's stock-market education coursesFINANCIAL EDUCATION · INDIA
41%

Improvement in customer acquisition cost

Course purchases grew 261.54% within three months.

Category
Stock-market education
Scope
Meta, Google Search, YouTube and creative testing
Objective
Acquire more learners efficiently
Engagement
Four-month turnaround
41%

improvement in CAC

261.54%

jump in course purchases

40+

courses in the learning catalogue

4 months

to rebuild and scale

01 · THE BRIEF

Acquire more learners and grow an active community.

The brand had demand. The account could not yet convert that demand efficiently at scale.

Upsurge.club offers stock-market education across options trading, technical analysis and investing fundamentals. Its next phase required a larger customer base and a more active learning community.

The acquisition system needed to become easier to understand, faster to learn from and less dependent on Meta whenever the budget increased.

THE GROWTH QUESTION

How do you lower acquisition cost while asking the same account to generate far more purchases?

02 · THE CONSTRAINT

Three frictions stood between potential and scale.

Account complexity

A crowded campaign structure blurred the signals needed to decide what to scale and what to stop.

A weak retargeting path

Engaged visitors were not moving through a clear 30-day and 60-day funnel toward the right course.

A one-platform ceiling

The account relied almost entirely on Meta, and customer acquisition cost rose whenever spend was pushed harder.

“Efficiency improved when every audience, campaign and channel had one clear job.”

03 · THE SYSTEM

Make the account legible, then let the channels compete.

The turnaround began with simpler architecture and ended with a more balanced path from discovery to purchase.

01

Simplify the structure

We reduced account complexity so performance patterns could be read and acted on with more confidence.

02

Rebuild retargeting

Website visitors and social engagers were organised into 30-day and 60-day pools with messages matched to their intent.

03

Test courses and culture

Top-performing courses, timely trends and repeated creative trials helped the work feel more relevant to learners.

04

Open Google and YouTube

YouTube became a powerful discovery engine while Search captured brand and course-specific demand.

Learner intent
Course fit
Creative test
Search + video
Purchase data

30-day and 60-day retargeting pools

Course-led creative experimentation

Search and YouTube added to the mix

04 · THE OUTCOME

41%IMPROVEMENT IN CUSTOMER ACQUISITION COST

A cleaner account produced cheaper growth and more purchases.

Customer acquisition cost improved by 41% across the engagement. Course purchases increased by 261.54% within three months.

YouTube created new reach, Search captured active interest and the rebuilt retargeting funnel converted warmer audiences with greater discipline.

41%improvement in CAC
261.54%increase in course purchases

05 · WHY IT WORKED

The result came from a system, not a single tactic.

Simplicity made learning faster

A legible structure made budget and creative decisions easier to defend.

Retargeting followed intent

Audience recency and course relevance replaced one generic follow-up message.

Channel diversity unlocked scale

YouTube and Search added demand that Meta alone could not supply efficiently.

A simpler system gave every new learner a clearer path from curiosity to course purchase.

YOUR NEXT GROWTH CHAPTER

Need to lower CAC while increasing volume?

Bring us the account structure, the course portfolio and the growth target. We will help you rebuild the path between them.

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